FAQ

How will I know if I have won?

We will notify the winner via telephone or email within 7 days of the closing date of the competition.
If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with.

If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

How long is the competition open for?

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

Can anyone enter the competition?

The competition is open to residents of the United Kingdom only who are 18 years or older.

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England,
and Wales.

Also, you cannot enter this competition if you are:

(a) employees of the Promoter;
(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or
(c) members of the immediate families or households of (a) and (b) above.

Can I sell the prize if I don’t want it?

If you are the winner, the prize will be yours. You can do whatever you wish with it, including selling it.

If I win, do I have to participate in promotional exercises?

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have may have
to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

What happens if I get the question wrong?

If you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees. If you want to, you can try again.

Can I try again?

You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.

How is the winner decided?

Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen at random from all the correct entries.

What are my chances of winning?

The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition, however, some entrants will get the question wrong, or the maximum entries may not be reached, therefore improving your odds of
winning.
 
You can increase your chances of winning by purchasing more entries.

How do I receive my prize.

All prizes are delivered free of charge

Can I get a refund of my entry fee?

We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.